Custom Cable Services, Inc. has been building communication systems throughout the United States since the company was founded in 1989. CCS is headquartered just outside of Birmingham, Alabama and has worked for most of the major MSO’s throughout the country. Our senior management team has more than 100 years of combined experience including managing operations for MSO’s.
Our understanding of the objectives of our customers and our ability to recruit personnel to meet these expectations has built our company into a premier, full service communications contractor. The key to CCS’s success and continued growth is the partnerships we’ve built with our customers by delivering quality work and exceptional customer service at highly competitive rates. We are a valuable partner in helping our customers gain a competitive edge.
Lead the industry in quality and customer service.
Quality and Customer Services
Our Quality Assurance Program provides our managers, administrators and technicians the essential information, tools and skills to excel in interactions with our customers and the end user. A significant percentage of every job is inspected for quality and inspections are done within 24 hours of completion. We recognize that quality work can only be achieved by quality people, and this process starts at the hiring stage. All potential employees have a background check, drug screen, aptitude and personality profile and assessment test prior to employment.
CCS is always evaluating the newest technologies ensures our labor force consists of highly trained personnel. Our technicians have available training and certification through vendor sponsored programs for new products; Society of Cable Television Engineers, National Cable Television Institute, A+ Certification, AT&T Telephony Certification. Our major offices have established training facilities to aid in the development of our technicians’ technical skills and knowledge.
CCS employees and technicians are our most valuable asset and we take our commitment to safety seriously. We believe that one of the most effective ways to ensure job safety is through prevention and proper training. Our safety program provides our workforce with safety guidelines, rules and company procedures for ensuring on-the-job safety.